Situated at 395 Bourke St, in the heart of the CBD, the brief for NAB’s new Melbourne head office was to attract and retain the best local talent by providing state-of-the-art facilities, while providing a space that echoes the NAB banking experience.
Accompanying 700 Bourke Street Docklands, this new tower is now NAB’s new headquarters. At full capacity, the building can host 5,600 employees and brings together previously disparate departments.
The interiors emphasise openness and adaptability in tune with NAB’s progressive brand and the‘new normal’ of hybrid working.
“NAB has championed flexible working for a long time, and the global pandemic accelerated the shift to hybrid working. Working from home is often particularly good for individual work and focused time, but…”
“…face-to-face interactions and our CBD offices remain vital.”
– Patrick Wright, NAB Group Executive, Technology and Enterprise Operations
At NAB Place, colleagues and their clients can connect in a vast three-storey lounge where planting shrouds banquette seating, and changes in floor height cocoon smaller spaces. It’s a strategy that achieves intimacy in a grand space. In fact, landscape is fundamentally entwined in the design outcome. We worked closely with our landscape team to integrate over 6200 plants – 32 species of all scales – through all 39 floors.
The magnetic attraction extends from the entry and reception deep into the work zones. Our holistic approach makes back-of-house as appealing as front-of-house.
Health and wellbeing are prioritised for NAB’s diverse and inclusive workforce. Abundant natural light and views make for airy interiors. Acknowledging that stress is the antithesis of innovation and productivity, an entire floor is dedicated to ‘betterment’ through wellness, learning and training. Staff can enjoy‘retreat’ spaces with day beds and zones for quiet contemplation as well as parent rooms, multi-faith rooms, and large studios for exercise. Those walking, running or cycling to work also have the use of the building’s 644 bike parking spaces and end-of-trip facilities.
The new premises supports different types of working – team-based, hybrid and focused. The tower is connected top to bottom via ten sets of stairs – each spanning three levels – that promote movement, visibility, and collaboration. A refreshing change from the usually-siloed banking workspace. Lacing stairs through the entire building allows people to traverse freely while affording the security necessary.
We’ve taken a people-focused design approach. Stairs weave through floors, creating opportunities for interaction.
Forward-thinking research into engaging workplaces informs an aspiration that places NAB’s people at the heart of the design. One of the most compelling findings in the Hassell 2022 Workplace Futures Survey is that the traditional 9-5 office culture may never return.
To attract people back to the office, it has been acknowledged that employees now desire thoughtfully designed workspaces with social spaces, great coffee, gardens or greenery, a place to unwind, and spaces without distractions.
The future workplace is a shared agile space that feels as comfortable as home yet is more enticing.
We don’t think in terms of home or office but rather home and office, as both offer people choice and balance.
NAB’s new headquarters benefit from sustainability initiatives delivered through an integrated build process. In collaboration with engineering consultants Norman Disney & Young, the design is enabled for a 5-Star Green Star Rated tower (Australian Excellence), 5 Star NABERS Energy Rating, 5.5 Star NABERS Indoors Environment Quality Rating, and a Gold WELL enabled fitout (Energy Rating) with WELL Building Standard Equivalent Melanopic Lux lighting designed to increase health and wellbeing for occupants, with the workplace reflecting environmental and wellbeing best-practice.
- Ten sets of stairs – each spanning three levels – connect the tower from top to bottom. Stairs promote beneficial movement and interactions as well as a degree of transparency uncommon in banks.
- Material selections hero sustainably-sourced local timbers – particularly Victorian Mountain Ash and Victorian Spotted Gum.
- Abundant greenery enhances the spaces with over 6,200 individual plants – 32 species of all scales – thoughtfully incorporated through the tower. Even the pebbles used in planters are made from recycled computer parts.